FRIEND Programme

The FRIEND Programme for older adults was also developed using the same co-creation approach applied to the design of the Train the Trainer course for professionals. This process involved approximately 30 professionals from the partner countries and 30 older adults, who participated in three iterative focus group sessions. The insights gathered during these sessions informed the refinement and updating of the original content of the Dutch FEP. Throughout the focus groups, participants had the opportunity to try out selected activities and provide feedback for improvement. These sessions also served as a space to simulate how the FRIEND Programme would work in practice, fostering interaction between professionals and older adults.

The FRIEND blended learning programme includes learning materials for older people in helping them combat loneliness. The course alternates between assignments and theoretical information. The assignments are meaningful activities that take the theory materials into practice through group sessions. It will make use of the strengths of both online and offline learning through education that combines digital learning and opportunities for interaction online with physical place-based classroom methods through the group activities.

Particular attention should be made to the terms used. FRIEND is a learning programme structured with 7 sessions and supported by take-home tips, but it deliberately avoids terms like “course,” “lessons,” or “homework.” This is to prevent the association with a traditional school environment, where someone teaches and others passively receive information. ​This is of especial relevance for facilitators to consider the use of an andragogic approach – one that respects the principles of adult learning and recognizes the experiences, autonomy, and preferences of older adults – while also avoiding the use of elderspeak^[1]. The terms chosen for FRIEND Programme put the emphasis on the fact that at the centre are the participants and a maximum valorisation of their experience, background and history thus favouring a symmetrical relationship.

^[1] «“Elderspeak” is a unique pattern of speech – like baby talk – that younger individuals often adopt when speaking to the elderly. The tone of elderspeak can seem condescending, express unwanted pity, and potentially foster resentment among older adults.» (Visiting Angels, 2025)